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1:00pm Monday 13th July 2009
A MUM has raised concerns after a carton of milk formula she bought for her newborn son turned out to be three months past its sell-by date.
Adrienne Bishop, 30, of Clarence Road, Rayleigh, bought the carton of SMA baby milk from Toys R Us, in Basildon shopping centre.
She fed it to her eight-week-old son, Jack, and he suffered a bout of diarrhoea soon afterwards.
The new mum was not too concerned until she checked the sell-by date as she went to throw away the milk carton – and saw to her horror it was April 10, 2009.
She said: “That means it went out of date before Jack was even born. I couldn’t believe it when I read the date.
“I could understand if it had been even a month past its sell-by date, as obviously things can be overlooked sometimes, but three months is ridiculous.
“Luckily he just had a bad tummy and has since recovered, but it’s a bit worrying. I am ever so careful to sterilise everything for Jack, then a big chain sells me baby milk which has gone off.”
Toys R Us spokesman Mark Jones was extremely apologetic, and found it hard to believe the store’s staff missed the out-of date carton.
He said: “We are a reputable toy and baby retailer, and have sold this type of product for nearly 20 years.
“We carry out stringent checks every week to ensure this type of incident doesn’t happen.
“This is a very, very rare complaint, and clearly we would like to apologise to the customer for any distress caused.”
Iron Mighty, Southend says...
2:40pm Mon 13 Jul 09
springthing, Old Wickford says...
3:44pm Mon 13 Jul 09
APR, Thundersley says...
3:59pm Mon 13 Jul 09
evilc, essex says...
6:44pm Mon 13 Jul 09
FrostyAngel, Laindon says...
9:11pm Mon 13 Jul 09
APR, Thundersley says...
9:47pm Mon 13 Jul 09
FrostyAngel, Laindon says...
10:01pm Mon 13 Jul 09
APR wrote:Your wife checks the date on EVERYTHING!
".......How long would it take to shop each week if we stood there checking the date on every item we put in our trolleys!....." About another five minutes. You don't need to check the date on all items.
nigeltheduck, Southend says...
10:01pm Mon 13 Jul 09
FrostyAngel, Laindon says...
10:05pm Mon 13 Jul 09
nigeltheduck wrote:Fair point but what im saying is, we shouldnt have to check, the stores should make 100% sure of what we buy from them is safe, i agree with the going through the paper part, i have a baby & i know if he was made ill like that then id kick up a big stink with the store & proper channels
Frosty Angel-Why should you check the date?- Simple if you are buying a product then you want to make sure its Ok to buy! Shops do have stringent checks in place (certainly the big boys inc Toys R Us) but things slip through the net so its always worth checking. I don't know why you would go to the paper though its an out of date product - go back to the shop instead.
Tone-Fu, Southchurch says...
6:38am Tue 14 Jul 09
Soozie, Southend on sea says...
7:26am Tue 14 Jul 09
Tone-Fu wrote:Why would anyone buy milk for their baby from a toy store?
It's a lot easier to feed your child a load of out of date **** and risk them being ill, that way you get a nice little 'compo' payout. Why can't people use the sense they were born with!!
APR, Thundersley says...
10:48am Tue 14 Jul 09
FrostyAngel wrote:Obviously (to most people) it is not necessary to check the date on all items.
APR wrote:Your wife checks the date on EVERYTHING!
".......How long would it take to shop each week if we stood there checking the date on every item we put in our trolleys!....." About another five minutes. You don't need to check the date on all items.
make your mind up!
Either we dont check every item or we copy your wife & check everything?
Simon Bishop, says...
11:09am Tue 14 Jul 09
Soozie, Southend on sea says...
11:32am Tue 14 Jul 09
Simon Bishop wrote:Aren't we a bunch of miserable, cynical and negative people?
I'm Jack's dad, and just wanted to respond to some of the more cynical comments. Clearly in retrospect it would have been a good idea to check the sell-by date. But can everyone honestly say they check the date on all items they have just bought? We obviously would have done so if it had been sitting in our kitchen for some time, but wrongly trusted an international chain to ensure their stock was in date. We obviously won't make that mistake again. As to the suggestion we are after compensation, I can assure you we are not. We have neither asked for or been offered compensation. Jack is fine and that is all that matters to us. we are just concerned that Toys R Us tighten up their procedures.
APR, Thundersley says...
12:57pm Tue 14 Jul 09
mcrosby, Pitsea, Basildon says...
1:17pm Tue 14 Jul 09
Hembie, Toronto says...
5:57pm Tue 14 Jul 09
gah, says...
10:22pm Mon 20 Jul 09
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Little Susie, Southend-on-Sea says...
2:26pm Mon 13 Jul 09